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Online Social Networking – Free, Fast and Forever!
Online social networks are about conversations, besides being free, fast and (always available) forever. There are opportunities to use online social networks to market yourself, your organization,...
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Q&A with Myself: Setting Up and Operating a Small Business Call Center
Photo of WorldLink88 call center I managed Many people have asked me for advise on setting up and operating a small business call center. That’s been my niche – always the small business advocate even...
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Does Job Hunting for Someone Else Using Social Media Work (Better)?
Photo taken from the Facebook profile of my niece Haven’t you noticed that it takes an effort to find a job using LinkedIn.com? Lucky for those whose credentials almost match the requirements of...
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Social Media – If You Build It, They Will Come!
Kevin Costner stars in “Field of Dreams” I have been in love with technology all my life because my dad was a Mechanical Engineer by profession and at home he was Mister “Fix It!” As his only child, he...
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Make It Very Easy to Create a Conversation
One of the new things I recently did that’s been in existence for some time now is to get a USA telephone number, particularly a particular New York area code, so that my Mom can call me anytime using...
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10 Tips to Blogging – A Personal Experience
My intent is to let you know that blogging can be done even with as little as a few hours per week. Just don’t stop if it means well for you to start expressing yourself in writing; and blogging is the...
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How to Plan for Success in 2013
I was recently a guest in my good friend’s radio show at DZRJ 810 AM. Chinne delas Alas runs her show on Mondays called “Happy Thoughts” and co-hosts on Wedensdays called “Show Me the Money.” In the...
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Social Media Summit in Bacolod City
The City of Smiles will witness a rare event when three speakers from the different spectrum of the social media space in the Philippines – Janette Toral, Khoa Bui and yours truly - take part in the...
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5 Tips to Hiring a Consultant for Your Small Business
Two small business owners who are friends of mine recently approached me on separate occasions seeking my advice. They asked a common question, “Do I need to hire a consultant?” I answered their...
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Three Phones and a Laptop
Am I a dinosaur? I don't think so since I'm usually at the edge of what's new in the tech world. But I'm probably a pragmatist; maybe practical, or a miser. But it took me ages to move out of my old...
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The Customer Is Not Always Right
The old adage of "The Customer is Always Right" has dumbfounded many of the frontliners, especially with the boom of the outsourced and remote contact centers all over the world servicing most of the...
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In Social Media as In Anywhere Else, a Complaint is a Gift
One of the four big telcos in the Philippines disabled messaging and posting on their Facebook Page because all they got were complaints. In the real world and much too in the telephone world, a...
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Getting Real About the Filipino
When someone attacks any of the three matters of personal interest – the industry, the business enterprise category, and the country – it hurts me a lot. Fine, we need to rant, even publicly, just to...
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Reasons Why Telemarketing is Good for the World
Telemarketing is good for people and world because of several reasons which I try to iterate in this article. Telemarketers and you are not bad people that we need to hate each other. Be a good person...
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Introducing the Philippine Bloggers Network
The Philippine Bloggers Network (PBNet) is a group of fifteen Filipino online publishers and is an organization that aims to professionalize the blogging industry. Taking blogs or online publishing to...
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Adriana Lima Videos of World Cup 2014
While the U.S. sticks to their own kind of football, the whole world anticipates this year's World Cup in Brazil. And who better to show the Americans what real football is than supermodel Adriana...
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Philippine ToyCon 2014 is Asia’s Biggest Toy Convention
The upcoming 13th Philippine Toys, Hobbies and Collectibles Convention 2014 (or simply "ToyCon") is Asia’s biggest and longest running convention for collectibles, toys, anime, comics, cosplay, gaming...
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Isn’t She Lovely Features Dr. Karen Kosiba, U.S. Atmospheric Scientist
In my first sub-category of PEOPLE, I am featuring a hot atmospheric scientist from the U.S. Karen Kosiba is an atmospheric scientist at the Center for Severe Weather Research in Boulder, Colorado. I...
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Viber is to Facebook What Skype is to LinkedIn
Viber is to Facebook What Skype is to LinkedIn. This only means I use Viber for friends, family and relatives while Skype continues to be my desktop communication for business. But Viber is slowly...
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Introducing Sagabay Technologies for Small Business Sabado
Small Business Sabado introduces Sagabay Technologies, a supplier of quality headsets to the small business market in the Philippines, especially the SME call center companies. You can find cheap...
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